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Enterprise CRM System

Multi-tenant CRM system with real-time updates, strict data isolation, and end-to-end customer lifecycle management.

Overview

A multi-tenant enterprise CRM built on a microservice architecture, enabling companies to manage their entire customer lifecycle — from lead generation through billing and ongoing support — with complete data isolation between tenants.

Key Features

  • Sales Pipeline: Visual kanban-style deal pipeline with stage management, activity logging, follow-up reminders, and win/loss tracking.
  • Billing & Invoicing: Automated invoice generation, payment tracking, subscription lifecycle management, and overdue alerts.
  • Customer Care: Support ticket system with SLA tracking, escalation rules, and canned responses.
  • Multi-tenancy: Complete data and configuration isolation between companies on shared infrastructure.
  • Real-time Notifications: GraphQL subscriptions push updates to agents without any polling overhead.